The service
ConvertNest is an online file converter run by [Company legal name and address]. By using it you agree to these terms. If you don't agree, please don't use the service.
Your files
You keep all rights to the files you convert. You give us only the permission needed to process them and return the result.
Only upload files you own or are allowed to use. Don't use ConvertNest to remove protection from documents you aren't entitled to open.
Acceptable use
You must not:
- upload anything illegal, including malware or content that infringes someone else's rights;
- try to get around the plan limits, overload the service or access it with automated tools, except through our API when it's available;
- probe, attack or interfere with our systems or other people's conversions.
We may block access that breaks these rules.
Plans and limits
Each plan has a daily limit and a maximum file size, shown on the pricing section. Premium and Unlimited are subscriptions that renew every month or year until you cancel. You can cancel any time from your account; your plan stays active until the end of the period you've paid for.
Payments are processed by Paddle, our reseller (merchant of record), and Paddle's terms of sale apply to your purchase. We may change limits and prices; changes won't affect a period you've already paid for.
No guarantees
We work hard to make conversions accurate, but complex documents don't always convert perfectly. The service is provided "as is". Always keep your original files: we delete uploads after 2 hours and can't recover them.
Liability
As far as the law allows, we aren't liable for indirect losses or lost data. Nothing in these terms limits liability that can't be limited by law.
Changes and contact
We may update these terms and will change the date at the top when we do. Questions: [contact email].